CT Insurance Agents
Brooks, Todd & McNeil has built a team of insurance professionals in Torrington, South Windsor and Enfield, CT who have your best interests in mind. Our CT insurance agents live and work in the communities we serve, so we have a special appreciation for the insurance needs of businesses, non-profit organizations and families here.
Contact Brooks, Todd & McNeil to speak directly with an insurance agent you can trust. Our friendly staff is here to assist you, and you can count on us to recommend just the right insurance solutions for you, at a price you can afford.
A message from our President & CEO, Stephen Todd, CPCU, CIC:
Brooks, Todd & McNeil is 100% committed to providing quality service to individuals, businesses and our community just as we have for more than 175 years. Whether identifying your insurance needs or navigating the process for an insurance claim, our team is here to help.
Before becoming owner, President & CEO of Brooks, Todd & McNeil in 2008, Stephen worked as a multi-line, Commercial Lines Underwriter for American States Insurance Company. Prior to that he worked for Travelers Insurance Company as a licensed National Account Liability Inside Claims adjuster, Outside adjuster and then as a Litigation Specialist. He also worked in the Finance department of Travelers in Hartford, CT.
Stephen was Vice President of the Young insurance Professionals (PIA) and nominated for the Young Insurance Professional of the Year for Connecticut in 1998. He was also Chairman of the Young Agents Committee (IIAA), and nominated for the Young Agent of the Year for Connecticut in 1999. He has served on the National Agents Advisory Council for Central Insurance Company and MSA/National Grange Insurance Company. He also has served on regional advisory councils for Harleysville Insurance Company, and Acadia Insurance Company, and presently serves on the Jonathan Trumbull agents advisory council of The Hartford and the advisory council of Utica National Insurance Group.
Stephen is also presently serving as past-President of the Northwest CT YMCA board of directors, Vice President of Five Points Gallery, and Corporator for Charlotte Hungerford Hospital and Northwest Community Bank. He formerly served as Vice President on the board of directors for Crossroads Ranch for disadvantaged youth.
Stephen has lived locally in New Hartford, CT since 1992 and is the proud parent of Michaela, Erica and Angela Todd. Stephen has enjoyed coaching his daughters’ soccer, basketball and softball teams and they are all avid downhill skiers. Stephen enjoys golfing and has completed 84 half-marathons.
Our Management Team
Gordon Todd (Retired)
Chairman of the Board
Born in Chasm Falls, NY, Gordon graduated with a Bachelor of Science Degree in Business Administration from Syracuse University in 1960. Over the years he worked for such companies as Shell Oil and Travelers Insurance until purchasing the Burns, Brooks and McNeil insurance agency in 1980. Under his direction, the agency grew from 8 employees and $500,000 in premium to fifty employees with $40 million in premium volume. He also established several branch offices throughout CT. During his presidency, the agency was recognized as one of the fastest growing and most successful privately-owned Independent Insurance Agents in New England.
Since his retirement, Gordon has continued to take an active roll as Chairman of the agency and provides his experienced advice to Senior Management. He loves his lake home on Lake Titus in the Adirondacks during the summer and golfing.
Marianne Ulrich, CIC
Senior Vice-President and CFO
Marianne earned her BS in accounting from New Hampshire College and has over 27 years of accounting experience – the most recent 17 years in the independent insurance agency environment. Marianne thrives on financial analysis and project modeling and never shies away from being a day-to-day accountant, when needed. She is an avid reader and enjoys spending time with her family.
Brian Daly CWCA
Vice-President Sales & Marketing
Brian has 40 years experience in the Insurance industry. He has worked as an agent and in numerous management positions with various insurance companies and independent agency organizations. He holds a CWCA designation (Certified Workers Compensation Advisor). This is a Nationally recognized designation that specializes in working with clients to help control Workers Compensation exposure and costs. He and the sales, service and marketing teams are accountable for building & delivering value added solutions to our clients.
In his free time Brian enjoys spending time with his wife and three daughters. He also enjoys golf, skiing and his favorite sports teams.
Deborah Jones, CPCU, CIC
Vice-President Personal Lines Service
Deborah has been in the insurance industry for over 30 years in both Sales and Service, celebrating 15 years at Brooks, Todd & McNeil in 2016. Deborah enjoys working with clients to provide them with the best solution for their needs. Deborah has a Bachelor’s Degree in Music Education, plays the clarinet with Salisbury Band & Hot Shots and has recently completed the Chartered Property Casualty Underwriter (CPCU) designation. Deborah and her husband spend their off time traveling & reading. Deborah has served on committees at her church and regularly supports their ministries.
Tim has been working in the casualty claim adjuster field for 38 years. The last 14 years he has been a member of the Brooks, Todd & McNeil family helping our insured’s through the claim process when misfortune comes their way. Tim acts as a liaison between the insured and their carrier bringing honest and straightforward evaluations and thoughts regarding coverage situations.
Tim is a 28-year volunteer fire fighter and has been a fire instructor. He was elected his town Board of Selectmen on two occasions and is an active member of the Winsted Water and Sewer Commission.
Carrie R. Taylor, CPCU, ACSR, MLIS
Commercial Lines Manager
Carrie has been in the insurance industry for 10 years in Commercial Service and Management roles. Carrie enjoys studying the intricacies of Commercial Insurance and using that knowledge to ensure our clients have the best coverage possible for their needs. She has the Chartered Property and Casualty Underwriting (CPCU) Designation, Accredited Customer Service Representative (ACSR) Designation, and the Management Liability Insurance Specialist (MLIS) Designation. In her free time, Carrie is an avid artist, yoga student, and animal lover. She volunteers her time and talents at local animal shelters and women’s groups.
Assistant Personal Lines Manager
Lisa earned her BS in Marketing from Central CT State University and has over 30 years of insurance experience. She started her career as a Commercial Underwriter for Aetna Life & Casualty and has worked in both commercial and personal insurance since then. She has been with Brooks, Todd & McNeil since 2004, working in Personal Lines Marketing.
Lisa is married with 3 sons, and has enjoyed volunteering with several school and community organizations over the years. She is currently pursuing her C.I.C., Certified Insurance Counselor designation.
Our Support Team
Commercial Lines Loss Control Specialist & Commercial Lines Sales
Bob has 30 years of experience in insurance and risk management, which includes loss control, national account underwriting and various leadership roles. He currently provides stewardship for middle market and large accounts. This includes the structuring of insurance programs and the design and implementation of risk management programs and services. Bob specializes in a variety of industries including construction, wholesale/distribution, manufacturing and technology and financial institutions. In his free time, Bob enjoys spending time with his wife and two kids as well as travelling and doing yard work.
Kathi Schapp, CIC
Sales Support Executive
Kathi is a graduate of St Joseph College where she earned a BA in English, with minors in Music and Communication. After managing a record label for over 11 years, she made the move to Commercial Insurance where she worked as an Account Executive for 10 years. She enjoys her current role as the assistant to the Sales Department, which keeps her very busy while allowing her to flex her creative muscles as she handles various company projects.
Kathi doesn’t really have any spare time, as she also works as a professional dog handler on the weekends. She enjoys the traveling and gets great satisfaction from the many successes she has in this arena. She is proud to be the breeder/owner/handler of many champion Golden Retrievers.
Commercial Lines Telemarketing
Margaret has been cold calling/scheduling new business sales meetings for Commercial Business Sales and Group Medical Sales executives at Brooks, Todd & McNeil since 2005 – resulting in over 323 new business clients and generating over 8.5 million in sold premium. For 6 years prior, she loved inside sales in the telecom industry selling SDSL and T1 access nationwide, and before that was licensed to sell Life & Health insurance and provided support for large groups for WellCare, Suburban Health Plan & telemarketing for US Healthcare. Margaret has a BS in corporate Communications from SCSU.
Front Desk Officer
Sales Assistant (S. Windsor)
Social Media & Marketing Consultant
Jenn is responsible for Brooks, Todd & McNeil’s social media presence and marketing initiatives, including website development, the Brooks, Todd & McNeil Bulletin and the agency blog. Jenn began her career on Capitol Hill working for United States Senator Susan Collins on her legislative team. She subsequently took a job with the National Association of Insurance Commissioners where she served as a policy advisor. Jenn owns a photography company and worked as Chief Marketing Officer for a tech start-up in New York City before settling in Connecticut with her husband and their little boy. In her spare time, Jenn enjoys traveling and spending time with her family.
Cara is the newest member of our accounting team. She comes to Brooks, Todd & McNeil as a graduate from Western Conn. State University with a Bachelor’s Degree in Accounting. She has 8 years of experience with multiple aspects of accounting from other companies. She is new to the insurance industry, however, through training and constant questions, she is learning quickly.
Cara can be found at the gym most evenings and enjoys spending time with her daughter and painting, reading or swimming.
Information Technology Specialist
Brian brings several years of information technology experience to Brooks, Todd & McNeil. Brian provides technical support to the team and is responsible for installation, configuration, operation and maintenance of the agency’s systems hardware, software and related infrastructure. Brian earned his degree in computer science with a concentration in network administration, and is actively pursuing another degree in cyber security. He enjoys navigating the day-to-day intricacies of the ever-changing information technology realm.
Outside of work Brian volunteers his time with the Terryville Lions Club, Terryville Fair and at the Terryville Fairgrounds. Brian is a past president of the Terryville Lions Club, and continues to play an active role in numerous events and fundraisers to support his community and charitable organizations.
Sales Assistant (S. Windsor)
Christine earned a Bachelor of Science Degree from New Hampshire College. Upon graduation, she went into the Restaurant Management Business, before moving to CT to start a family. She joined Brooks, Todd & McNeil as a Sales Assistant to a Senior Account Executive. Christine has over 10 years office experience. She has enjoyed volunteering for different organizations over the years in her free time.
Accounting Intern – University of Connecticut
Commercial Lines Sales Team
Chuck Cadario, CIC, ARM, (S. Windsor)
Chuck has 30 years of experience in the insurance industry with various insurance companies and independent agencies. He holds both the ARM (Associate in Risk Management) and CIC (Certified Insurance Counselor) designations and is responsible for Commercial Lines new business development and client retention.
In his free time Chuck enjoys spending time with his family, the outdoors, and following Boston professional sports teams.
Blair DuPont, CIC (Bristol)
Blair has 39 years of experience in the insurance industry, 36 of those with Brooks, Todd & McNeil. He was the first new person hired by Gordon Todd when Gordon purchased the Agency in 1980. He received his CIC (Certified Insurance Counselor) designation in 1999.
Blair has volunteered many years as a youth baseball and football coach. He also has a life-long passion for auto racing, with 20 years of participation in road racing that took him all around the country. He currently lives with his wife and is active with his children and their families.
Mark Hayden, CIC (Torrington)
Prior to his insurance career, Mark was the owner of a successful pest control company, which he sold to a national company in 2003. Mark’s business ownership experience brings a unique perspective to the table when discussing, planning and implementing business and personal asset protection plans. Mark has focused his efforts on providing advice and solutions to the service, nonprofit and health care industries. Additionally, Mark is a veteran of the US Armed Forces and served two consecutive tours to Afghanistan where he served as an Operations Officer at NATO Headquarters.
Kathleen Hicks (Torrington)
Kathleen joined Brooks Todd & McNeil in 2014. She has worked in the insurance industry for 5 years after a career in the telecommunication industry with AT&T. Kathleen enjoys getting to know her clients and their needs, then working with them to ensure they are protected from risks.
A graduate of Villanova University, she is the mother of three children, a voracious reader and avid tennis player.
Jim Hunt (Burlington)
Jim has 21 years of experience in insurance and risk management, which includes running an auto dealer insurance program for 4 years. He currently provides stewardship for small commercial, middle market and select personal services. This includes the structuring of insurance programs and the guidance and implementation of risk management programs and services. Jim specializes in a variety of industries including construction, automotive, wholesale/distribution, manufacturing and technology.
In his free time, Jim enjoys spending time with his wife and two kids as well as coaching basketball and is very active in the Burlington Lions Club.
Brian Peters (Enfield)
Brian has worked in the insurance industry since 2007, initially with a national carrier for four years and with Brooks Todd and McNeil since. He has experience in both personal and commercial insurance.
Currently he is focused on growing his commercial lines business through developing strategies with clients to protect their business and personal assets with insurance products and risk management strategies. He attended The University of Hartford and has a B.S. in Biology with a minor in technical writing.
In his spare time Brian enjoys spending time with family, working on cars, cooking, fitness and music.
Personal Lines Sales Team
Jen Espinal (Torrington)
Jen was born in the Dominican Republic and came to Torrington in 1994 where she has lived since. She graduated from Oliver Wolcott Technical School with a specialty in the Health Care field then shortly after enrolled in the Briarwood College Business program.
She began her insurance career in 2004 with State Farm Insurance Company. There she worked as a Sales Associate in all lines of personal and commercial insurance including life and health insurance.
In 2008, Jen left State Farm and joined the Brooks, Todd & McNeil agency as an Account Executive in Personal Lines. Her goal is to provide insurance services by creating marketing campaigns to service our local community, as well as throughout the entire state. Jen has received many certifications on Professional Producer Training Programs as well as Customer Service Training to help her hone her skills at servicing clients. Jen is committed to providing excellent service and believes in relationship building with her clients. She is bilingual in Spanish and English which has been an asset to her career.
Outside of the professional world, Jen spends most of her time with her beloved husband and three beautiful children, David, Davian & Bella. She is also very devoted to serving in her church, where she is the Coordinator for the Religious Education & Faith Formation program as well as the Family Life Ministry. Jen also enjoys the outdoors, music, dancing, and food.
Todd Euliano, CIC (S. Windsor)
Todd has been with BT&M since 1997. He strongly believes in getting to know his clients and forming a long lasting relationship with each of them. He has over 25 years of experience in the insurance industry and has been on the sales side of insurance since 1999. Todd has consistently outperformed industry averages since 2003. He continues to raise the bar with a personal approach toward selling and a passion to work hard for his clients.
In his free time, Todd enjoys spending time with his wife and 2 children on the beach. He is heavily involved in coaching baseball and developing young players from ages 7-18 within his local community.
Katie Gentile (S. Windsor)
Kate Gusy, CPIW (S. Windsor)
Kate has 25 years of experience in the insurance industry specializing in Personal Lines and has worked on the Carrier, Agency, and National Brokerage side of the business. She has been with Brooks, Todd, & McNeil since 2002 and is very proud to work in our South Windsor office, as a Senior Account Sales Executive. The majority of the Personal Lines business she writes is from referrals that she receives from satisfied customers. Kate enjoys meeting the many insurance needs of her customers.
In her spare time, Kate treasures spending time with her family and friends. She also enjoys dancing, music, bowling, hiking, cooking, and traveling.
Mike Soderlund (Enfield)
Mike has been with Brooks, Todd & McNeil since 2013. His main focus is to provide a comprehensive risk analysis of people’s home and auto insurance needs. He completed the PLCU program in 2015. He graduated from Western New England College and has a B.S. in Business Administration.
In his spare time he enjoys playing hockey, listening to music and cooking for his family.
Ed Townsend (Torrington)
Ed has an Associates Degree in Liberal Arts NWCCC and Bachelors of Science in Economics of Tourism CCSU. He has been with Brooks Todd McNeil since 2011 as a personal lines agent. Ed enjoys informing clients of constant changes taking place within the insurance market place, how to navigate them, and how to utilize the Agency’s services to have the most successful experience possible.
Outside of the office, Ed focuses on family, friends, health, home, and community. He attends the YMCA daily. Since 2010, he has dedicated himself toward the development and coaching of the boys youth basketball program in Torrington, with the goal of winning a state championship.
Lou started in the business in 2003 as a direct writer for MetLife auto and home products, which is where he learned the details of personal lines insurance coverage. Lou has helped hundreds of clients over the years to procure the proper insurance coverage to protect both their families’ property and income. Prior to his insurance life, Lou owned and operated an auto trim franchise in the greater Hartford area for over 25 years.
Lou has been married to his wife Karen for over 37 years, has lived in Torrington for over thirty years and has two boys that are both married and living in town; one a graphic artist, the other a tile contractor.
Commercial Lines Service Team
Jeanette Cattey, CIC
Jeanette has been in the Insurance industry since 2003 with the Commercial Service Department at Brooks, Todd & McNeil and has over 40 years of experience in customer service, including 10 years in management. She has the Certified Insurance Counselor (CIC) designation.
Jeanette likes spending her free time enjoying the great outdoors with her husband, 4 children, and 3 grandchildren. Along with her daughter and granddaughter, Jeanette fosters their love of animals by supporting various local animal rescue programs.
Patty Tedesco, CIC
Patty started in the Insurance Industry in 1987 and joined the Brooks, Todd & McNeil Team in 2002 as a Commercial Service Account Manager. She is a Certified Insurance Counselor (CIC) and an Accredited Customer Service Representative (ACSR).
Patty and her husband enjoy spending time with their families, especially their 6 grandchildren.
Susan has been in the Insurance industry for 20 years in several roles, the last 16 years of which have been in the commercial service arena. She specializes in Trucking and Contractors insurance as well as several other commercial policy types. Susan has the Associates in Underwriting (AU) Designation.
In her free time, Susan takes pleasure in reading, gardening, and cooking. She has a daughter who is an avid equestrian and enjoys supporting her in the ring.
Rebecca joined the Brooks, Todd & McNeil team in October of 2016 as our Commercial Lines Sales Assistant and is a Licensed Property and Casualty Advisor. She graduated in May 2016 from Hartford Art School at the University of Hartford with her Bachelors of Fine Arts in Photography and Visual Communication Design.
Rebecca is an active member of the community; spending a majority of her free time volunteering for local nonprofit organizations and creating art in her studio.
Ted is a licensed Property and Casualty Advisor who started his career in the Insurance Industry after he graduated from St. Lawrence University in 2014 with a combined degree in Environmental Studies and Government. He worked at an insurance brokerage firm specializing in outdoor education, recreation, and conservation before he joined the Commercial Service Department at Brooks, Todd & McNeil.
In his free time, Ted enjoys spending his time outdoors hiking, paddling, skiing, and playing Ultimate Frisbee.
Personal Lines Service Team
Brenda joined Brooks, Todd & McNeil in 2015 as a Customer Service Representative after 11 years with the Hartford. She received her Bachelor’s degree in psychology from Mount Saint Mary’s University.
Brenda is originally from Danbury and has lived in Oakville for the past 30 years. She has two sons and enjoys reading in her spare time. Brenda also served as Secretary and then President of Griffin School PTO, Gridiron Club mom and helped with her son’s Boy Scout troop.
Keena Monsam, ACSR
Keena has been with Brooks, Todd & McNeil since 2004. She started her career in Customer Service in 1987 in the manufacturing industry. Keena has an Accredited Customer Service Representative (ACSR) designation and continues her studies in the insurance field. She enjoys working with her clients and servicing their insurance needs. Keena is a Personal Lines Trainer & Client Service Executive.
In her free time Keena enjoys sewing, biking, volunteering on Sundays at the Colebrook Store and spending time with her family and friends. She also volunteers for the annual YMCA 10k race on Highland Lake.
Lynn has worked in the insurance industry since 1976 and is experienced in both commercial and personal insurance. She joined Brooks, Todd & McNeil in 2013 as a Personal Lines Client Service Executive.
Lynn loves spending time with her beautiful granddaughters and watching professional football, baseball and hockey. She also enjoys knitting and donating hats for patients receiving cancer treatment and baby blankets for hospital pediatric departments. Lynn also served on the Inland Wetlands Commission and on the Ethics Committee for the Town of Winsted.
Joann Sherman, ACSR
Joann joined the Brooks, Todd & McNeil team in 2004 assisting clients with their personal insurance policies. Joann has been in the insurance industry for 19 years working in Personal Lines Customer Service and she has earned the Accredited Customer Service Representative (ACSR) designation.
Joann enjoys spending time with her family either by attending swim meets, football games or camping. She also enjoys volunteering with her son’s football team.
Amy Woodilla, ACSR
Amy has worked at Brooks, Todd & McNeil since 2005. Prior to that she worked in the accounts receivable department at the Torrington Company Corporate Headquarters. Amy has an Accredited Customer Service Representative (ACSR) designation and is currently pursuing her Certified Insurance Counselor (CIC) designation.
Amy enjoys gardening, reading and spending time with her family & friends. She also participates in the local walks for Juvenile Diabetes Research Fund, Relay for Life and Breast Cancer awareness.
Natasha joined the team at Brooks, Todd & McNeil in 2016 as a Personal Lines Sales & Service Assistant. She recently received her P&C producer license with plans to further her developing career in the insurance industry.
Natasha graduated from NWCCC with an Associate’s of Science in Fine Arts. She has been a staple at her local YMCA where she has worked for over 5 years and still continues part time.
In her spare time, she enjoys working as an independent record distributor and is heavily involved in the underground music scene. She also loves traveling, art, hiking, and the outdoors.
Personal Lines Re-marketing Team
Cheryl Christiano, ACSR
Cheryl has been with Brooks, Todd & McNeil since 2004 and is licensed in Property & Casualty and holds the ACSR, Accredited Customer Service Representative designation. She is currently pursuing the C.I.C., Certified Insurance Counselor designation. Cheryl is a Personal Lines Marketing Specialist working in the Marketing Department.
Cheryl graduated from the University of Connecticut with a Bachelors Degree in General Studies with a focus on Human Services and earned an Associates Degree in Business Administration from Becker College.
Cheryl has volunteered her time and talent to teach Religious Education for the Catholic churches and is a member of St. Peter’s Church in Torrington. She has volunteered and raised money in various capacities to benefit cancer research and cure. Cheryl is married and has two sons.
Dawn Geiger, ACSR
Dawn has been with Brooks, Todd & McNeil since 2003. She has an Accredited Customer Service Representative (ACSR) designation and is currently pursuing her Certified Insurance Service Representative (CISR) designation. Dawn is a Personal Lines Marketing Specialist.
Dawn has an Associates degree in Office Administration from Northwestern Connecticut Community College. Dawn volunteers as a Girl Scout parent and is a board member for the Theatre Program at Northwestern Regional #7. In her free time she enjoys spending time with her husband and two children attending their various activities.
Karen began her career in the insurance industry in 1988 as a Customer Service Representative (CSR). She joined Brooks, Todd & McNeil in 1998 as a CSR and in 2000 joined the remarketing team as a Personal Lines Marketing Specialist.
Karen enjoys spending time with her family and friends. She is also active in helping animals and has been a member of the U.S. Humane Society for more than 20 years.
Joyce has been in the insurance business since 1978. She was part of an agency that was acquired by Brooks, Todd & McNeil in 1999. Joyce is a Personal Lines Marketing Specialist.
Joyce and her husband enjoy spending time with family, especially their 10 grandchildren. Joyce also enjoys line dancing and singing in her church choir.